This Privacy Policy (the “Policy”) governs the manner in which Zaan WebVeda Private Limited (“WebVeda”, “we”, “us”, or “our”) collects, uses, maintains and discloses information of its users through the website available at: https://webveda.com/, and our Services. The Policy also describes the practices that We apply to such user information, user’s privacy rights and choices regarding their information. To clarify, this Policy applies to all users of the website (referred to as “user”, “You”, “Your”).
By accessing and using the website, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Service and we disclaim all the liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Service, You should not access or use the website or engage in communications with WebVeda and must exit the website immediately. If any information You have provided or uploaded on the website violates the terms of this Policy or the Terms of Service, we may be required to delete such information upon informing You of the same and revoke Your access, if required, without incurring any liability to You. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Service. Please read this Policy carefully prior to accessing our website and/or using any of the Services offered therein. If You have any questions, please contact us as per the terms of this Policy.
WHAT DO WE MEAN BY PERSONAL INFORMATION
“Personal Information” shall mean the information which identifies or may be used to identify an individual.
“Sensitive Personal Information” shall include (i) passwords and financial data (except the truncated last four digits of credit/debit card), (ii) health data, (iii) official identifier (such as biometric data, AADHAR number, social security number, driver’s license, passport, etc.,), (iv) account details and passwords, or (v) other data/information categorized as ‘sensitive personal data’ or ‘special categories of data’ under the Digital Personal Data Protection Act, 2023 (DPDPA), Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR) and / or the California Consumer Privacy Act (CCPA) (“Data Protection Laws”) and in context of this Policy or other equivalent / similar legislations.
Usage of the term ‘Personal Information’ shall include ‘Sensitive Personal Information’ as may be applicable to the context of its usage.
Personal Information does not include “Usage Data” which means encoded or anonymized information or aggregated data we collect about a group or category of Services, features or users and does not contain Personal Information. Usage Data helps us understand trends in usage of the website so that we can better consider new features or otherwise tailor the website. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our partners and service providers, for various purposes, including to help us better understand our users’ needs and improve the Services, as well as for advertising and marketing purposes. Such Usage Data is always stored in encrypted form, and in no event can any person who has access to the Usage Data be able to use or modify the usage Data in a way such that it may become Personal Information, or can be used to identify a person.
WHAT INFORMATION DO WE PROCESS
We process the following types of information on our website:
S. No
S. No
Descriptoin
1
Customer Identification Data
Customer Identification Data means the Personal Information provided by You, on our request (for example: first and last name, email address, age, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter, like when You sign up for marketing communication), or collected automatically from Your visit to our website (like Your internet protocol address).
2
Communications Data
We keep records of Your communications and interactions with us, through email, chat messages, telephone or other modes.
3
Internet Activity Data
We also use third-party analytics tools to help us measure traffic and usage trends for the site. These tools collect information sent by Your browser while You are on the site (like Your internet protocol address).
4
Device Data
We also collect non-identifiable information such as the browser name, language preference, referring site, and the date and time of each user request, operating system and the Internet service providers utilized and other similar information.
LEGAL BASIS FOR PROCESSING OF PERSONAL INFORMATION
The legal basis for the collection and processing of any Personal Information collected and processed by us is:
Consent which You have provided us to do so; or
Our legitimate interests to do so and such legitimate interest is not overridden by Your rights, (as specified in Section 10 below, for example to do internal research on our users’ usage, including, without limitation, demographics, interests, patterns, and behaviour to better understand, protect, and serve our users, while improving our website). This information is compiled and analyzed on an aggregated basis.
You always have an option to:
choose the information You provide to us, including the option to update or delete Your information as per this Policy. However, please note that lack of certain Personal Information will restrict You access to the site and/or some of its features, in part or in full. For example: Personal Information required for Your registration on the site.
choose what kind of communication(s) You would like to receive from us. However, there may be certain communications that are required for legal or security purposes, including changes to our Terms of Service or this Policy, that You may not be able to limit.
COLLECTION OF PERSONAL INFORMATION
We collect Your Personal Information in the following ways:
Information we collect when You visit our website: When You visit our site, we may automatically collect certain Personal Information from Your visit such as Your internet protocol address. We also use third-party analytics tools to help us measure traffic and Usage Data for the site, whfich collect information sent by Your browser while You are on the site and assist us in improving the site.
Information You provide to us: We do not ask You for Personal Information unless You voluntarily choose to register for our Services, or subscribe to marketing communication, or search for job opportunities, or for networking within WebVeda’s user community, or sign up for events, webinars, and other such activities or to contact us
Information We May Receive from Third Parties: When You visit our site, we may receive Personal Information about You from third parties through authorization that You may have provided to the third party for sharing such information with us. For example, if You access our site through a third-party connection or log-in, that third party You connected with may pass certain information about Your use of its service to us.
PURPOSE OF PROCESSING
We rely on our underlying contract (through the Terms of Service) to process Your Personal Information for the following purposes:
Communication and marketing outreach: We may use Your Personal Information to communicate with You through text messages, WhatsApp, or email about Your orders, our promotions and offers, new products, services (if You sign up on the site to receive marketing such communications), or to respond to Your inquiries, questions, and/or other requests, or to obtain Your feedback for our Services, or if You search for job opportunities, subscribe to our blog, sign up for webinars or any other such activities (subject to Your exercise of the opt-out option).
Site Improvement: We may use Personal Information for research purposes, and to generally improve the content and functionality of the site.
Fraud Prevention and Troubleshooting: Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, troubleshooting problems on the site.
Analytics Operations: We may collect and use analytics information together with Your Personal Information to build a broader profile of our individual users so that we can serve You better and provide custom, personalized content and information.
Legal Obligations: In some cases, we may also have a legal obligation to collect Personal Information about You, or may otherwise need the Personal Information to protect Your vital interests or those of another person, or where we need to comply with a legal requirement.
HOW DO WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
When You access or use the website or otherwise provide Personal Information to us, You are consenting to the use and sharing of such information with WebVeda’s employees, contractors, related entities, third-party service providers and other entities. We may use Your Personal Information and/or disclose it to third-parties in the following instances:
To provide the Services (like when You purchase our products or to provide customer support) or functionality on our site (for example: to verify user information and to resolve any glitches with our website). We do not permit our service providers to use the Personal Information we share for their marketing purposes.
To improve and maintain of our site and in order to customize Your experiences.
To respond to subpoenas, court orders, or other governmental requests, in pursuance of legal process, or to establish or exercise our legal rights or defend against legal claims, or comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests, or protect and defend a third party's or our rights and property, provided that we will intimate You, if not prohibited under law, as soon as reasonably possible if Your Personal Information is shared for such purpose.
To prevent, detect, investigate and take measures against illegal activity(ies), suspected fraud and misuse or unauthorized use of our website, or situations involving potential threats to the physical safety of any person, provided and/or to enforce our Terms of Service or other agreements or policies, provided that we will intimate You, if not prohibited under law, as soon as reasonably possible if Your Personal Information is shared for such purpose.
To entities affiliated with WebVeda, which includes any entity that controls, is controlled by, or under common control with WebVeda, in order to provide You Service(s).
Third Party Applications: The following table lists the third-party applications that we may share Your information with and the purpose for which such information is shared:
Third Party Application
Purpose
Razorpay
Domestic payment gateway
Stripe
International payment gateway
Framer
Building and hosting the Site
Tag Mango
Hosting course and community platform
Render.com
Server hosting
MongoDB
Provides backend database
Rapid API
Provides third-party APIs
Meta Pixel and Google Analytics
Track user events for optimising advertisements
Easy Insights
Track user events for advertisement attribution
Hotjar
Analytics for landing page activity sessions
g. We do not use Personal Information for making any automated decisions affecting or creating profiles other than what is described in this Policy.
h. We do not sell to others, trade, or otherwise exploit Your Personal Information.
HOSTING AND CROSS-BORDER DATA TRANSFER
We may host, transfer and process data, including Personal Information in other countries through WebVeda and third parties that we rely on to operate and manage the site, provided that we shall ensure that Your Personal Information shall be processed in accordance with this Policy.
Your information including any Personal Information is stored, processed, and transferred in and to the Amazon Web Service (AWS) servers and databases located in India. We may also store, process, and transfer information in and to servers in other countries depending on the location of our affiliates and service providers.
Please note that these countries may have differing (and potentially less stringent) privacy laws and that Personal Information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process.
If You use our site from outside India, including in the USA, EU, EEA, and UK, Your information may be transferred to, stored, and processed in India. By accessing our site or otherwise giving us information, You consent to the transfer of information to India and other countries outside Your country of residence.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We take appropriate measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal Information or such other data on the site, which include:
internal reviews of our data collection and processing practices and security measures.
restricting access to Personal Information to our employees, contractors, and agents who require or need to know that information in order to operate, develop, or improve our site. These individuals are contractually bound by confidentiality obligations and may be subject to disciplinary measures, if they fail to meet these obligations.
employing industry-wide, commercially reasonable technological, physical and administrative security safeguards, such as: (i) firewalls and carefully-developed security procedures; (ii) ensuring ongoing confidentiality, integrity, availability and resilience or processing systems and services; and (iii) regular testing, assessment and evaluation of the effectiveness of our technical and organizational measures to ensure Your Personal Information is secure. These technologies, procedures and other measures are used in an effort to ensure that Your data is safe, secure, and only available to You and to those You authorized to access Your Personal Information.
However, no internet, e-mail or other electronic transmission is ever fully secure or error free, so you should take care in deciding what information you send to us in this way. WebVeda is not responsible for the functionality or security measures of any third party.
NON-PERSONAL INFORMATION THAT WE COLLECT
When You interact with our site, we may collect non-identifiable Personal Information such as the browser name, language preference, referring site, and the date and time of each user request, operating system and the Internet service providers utilized and other similar information.
Cookies: To enhance user experience, our site may use ‘cookies’. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns for record-keeping purposes.
You may reject or remove cookies from Your web browser; You will always have the option to change the default settings on Your web browser if the same is set to ‘accept cookies’. However, please note that some of the services/products offered on the site may not function or be available to You, when the cookies are rejected, removed or disabled.
10. INDIVIDUAL RIGHTS
If You are an Indian Resident
Right to Confirmation and Access: You can ask us for a summary of Your Personal Information, the processing activity, and the recipients with whom we have shared Your Personal Information, along with a description of the Personal Information shared.
Right to Correction and Erasure: If You believe that the Personal Information we hold is inaccurate, incomplete or outdated, You can write to us to rectify Your Personal Information. You may also request deletion of Your data; however, in certain cases, we may need to retain it for legal or regulatory reasons. Please note that any such erasure will remove all Personal Information from our site (except as specifically stated in this Policy) and may result in deletion of Your account on the site permanently, and the same will not be retrievable.
Right to nominate: You can designate another individual to exercise Your rights under this Privacy Policy on Your behalf in the event of Your death or incapacity.
Right to grievance redressal: You may raise a grievance if You object to any processing of Your Personal Information or when You believe there has been a breach of Your rights under this Policy.
To exercise any of these rights or seek further information, You can reach out to us using the email address provided under the ‘Grievances’ section. We reserve the right to verify Your identity before processing Your request, and not to respond to complaints that we believe are manifestly false, unfounded, or frivolous. Additionally, these rights may be limited in certain cases where we are legally required to process or retain Your Personal Information. If Your grievance remains unresolved, please be informed that You have the right to escalate it to the competent supervisory authority.
b. If You are a California state resident:
You have the following rights to the extent, and in the manner, set out in the CCPA:
The right to access Your Personal Information;
The right to know what Personal Information we intend on collecting prior to collection;
The right to opt in or out of marketing, analytics, and other similar activities;
The right to equal services without discrimination; and
The right to request deletion of Personal Information.
d
The above rights, the manner in which You can exercise the same and the category of and the manner in which we collect Your information, are detailed below.
For purposes of the CCPA, in collecting the information described above, we collect the categories of Personal Information listed below from You:
Identifiers: We may collect Your name, email address, mobile number, username, unique personal identifier, and Internet Protocol (IP) address. We use Identifiers as set forth in the ‘How Do We Use and Disclose Your Personal Information’ section of this Policy, like Your name, contact information, and device and online identifiers.
Characteristics of Personal Information described in the California Customer Records statute: We may collect Your name, email address, username, unique personal identifier, and gender. We use Categories of Personal Information described in the California Consumer Records statute as set forth in the ‘How Do We Use and Disclose Your Personal Information section of this Policy.
Internet or other electronic network activity information: We collect cookies as described above, we will automatically receive information from Your browser and Your device, which includes the date and time of Your visit to the site as well as Your location, Internet Protocol (IP) address, domain server, browser type, access time, and data about which pages You visit on the site. We use Internet or other electronic network activity information as set forth in the ‘How Do We Use and Disclose Your Personal Information’ section of this Policy.
Geolocation data: We may collect Your IP address. We may use Geolocation Data as set forth in the ‘How Do We Use and Disclose Your Personal Information’ section of this Policy.
Audio, electronic, visual or similar information: We may collect Your profile picture or other audio or visual information uploaded as content to the site. We use audio, electronic, visual or similar information as set forth in the ‘How Do We Use and Disclose Your Information’ section of this Policy.
Inferences: We may make inferences based upon the Personal Information collected (such as likelihood of retention or attrition). We use Inference information as set forth in the ‘How Do We Use and Disclose Your Personal Information’ section of this Policy.
As described in this Policy, we have collected the categories of Personal Information listed below during the preceding 12 months:
Identifiers
Characteristics of Personal Information described in the California Customer Records statute
Internet or other electronic network activity information
Geolocation data
Commercial information
Audio, electronic, visual, thermal, olfactory, or similar information Inferences
Categories of sources: We have collected the Personal Information identified in this Policy from You and our payment processors to:
Operate the site;
Provide our Services to You;
Honor our Terms of Service and contracts;
Ensure the privacy and security of our site and Services;
Manage our relationships with You;
Communicate with You;
Analyze use of the site and our Services;
Enhance Your experience;
Track visits to the site;
Provide You with a more personal and interactive experience on the site; and
Usage analytics purposes.
Personal Information sold: We have not sold any categories of Personal Information during the preceding 12 months.
Personal Information disclosed for a business purpose: We have disclosed for a business purpose the categories of Personal Information listed below during the preceding 12 months:
Identifiers
Characteristics of Personal Information described in the California Customer Records statute
Internet or other electronic network activity information
Geolocation data
Commercial information
Audio, electronic, visual, thermal, olfactory, or similar information Inferences
We have disclosed each category of Personal Information to the following categories of third parties: (1) corporate parents, subsidiaries, and affiliates; (2) advisors (accountants, attorneys); (3) service providers (data analytics, data storage, mailing, marketing, website and platform administration, technical support); and (4) operating systems and platforms.
The CCPA gives consumers the right to request that we (1) disclose what Personal Information we collect, use, disclose, and sell, and (2) delete certain Personal Information that we have collected or maintained. You may submit these requests to us as described below, and we honour these rights where they apply.
If a request is submitted in a manner that is not one of the designated methods for submission, or if the request is deficient in some manner unrelated to our verification process, we will either (i) treat the request as if it had been submitted in accordance with the designated manner, or (ii) provide You with specific directions on how to submit the request or remedy any deficiencies with the request, as applicable.
Request to Know: As a California resident, You have the right to request: (1) the specific pieces of Personal Information we have collected about You; (2) the categories of Personal Information we have collected about You; (3) the categories of sources from which the Personal Information is collected; (4) the categories of Personal Information about You that we have sold and the categories of third parties to whom the Personal Information was sold; (5) the categories of Personal Information about You that we disclosed for a business purpose and the categories of third parties to whom the Personal Information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, or selling Personal Information; and (7) the categories of third parties with whom we share Personal Information. Our response will cover the 12-month period preceding our receipt of a verifiable request.
Request to Delete: As a California resident, You have a right to request the erasure/deletion of certain Personal Information collected or maintained by us. As described herein, we will delete Your Personal Information from our records and direct any service providers (as defined under applicable law) to delete Your Personal Information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Submitting a Request: You may submit a request to know or to delete by email to the address provided in the ‘Grievances’ section or by submitting a request via mail to the address provided by us in our Terms of Use or the site page. Regarding requests to delete, we may present You with the choice to delete select portions of Your Personal Information, but a global option to delete all Personal Information will be offered and more prominently presented.
Verification Process: We are required by law to verify the identities of those who submit requests to know or to delete. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify Your identity by matching the identifying information provided by You in the request to the Personal Information that we already maintain about You. As a part of this process, You will be required to provide Your name and email address, and mobile number (if the same have been voluntarily provided by You at the time of registering on the site or otherwise while using the site). We will inform You if we cannot verify Your identity. Please note-
If we cannot verify the identity of the person making a request for categories of Personal Information, we may deny the request. If the request is denied in whole or in part for this reason, we will provide a copy of, or direct You to, our Privacy Policy.
If we cannot verify the identity of the person making the request for specific pieces of Personal Information, we are prohibited from disclosing any specific pieces of Personal Information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of Personal Information about the user.
If we cannot verify the identity of the person making a request to delete, we may deny the request. If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method by which we can verify the identity of the requestor.
Authorized Agents: Authorized agents may submit requests via the methods identified in this Policy. If You use an authorized agent to submit a request to know or a request to delete, we may require You to: (1) provide the authorized agent with signed permission to do so; (2) verify Your identity directly with us; and (3) directly confirm with us that You provided the authorized agent permission to submit the request. However, we will not require these actions if You have provided the authorized agent with power of attorney pursuant to the California Probate Code.
iv. Excessive Requests: If requests from a user are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the user of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.
CCPA Non-Discrimination: You have the right not to receive discriminatory treatment by us due to Your exercise of the rights provided by the CCPA. We do not offer financial incentives and price or service differences, and we do not discriminate against users/consumers for exercising their rights under the CCPA.
c. If You are a resident of United Kingdom (UK), a European Union (EU) country, or European Economic Area (EEA)
Right to access Your Personal Information: You have the right to receive confirmation as to whether or not Personal Information concerning You is being processed and, where that is the case, access to the Personal Information can be sought;
Right to Rectification: Our goal is to keep Your Personal Information accurate, current and complete. Please contact us if You believe Your information is inaccurate or incomplete;
Right to Erasure: In some cases, You have a legal right to request that we erase Your Personal Information;
Right to object to Processing: You have the right to object to our processing of Your Personal Information under certain conditions;
Right to restrict Processing: You have the right to request that we restrict the processing of Your Personal Information, under certain conditions;
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to You, under certain conditions;
Right to make a complaint to a government supervisory authority: If You believe we have not processed Your Personal Information in accordance with applicable provisions of the GDPR, we encourage You to contact us at the email address provided in the ‘Grievances’ section. You also have the right to make a GDPR complaint to the relevant Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en. If You need further assistance regarding Your rights, please contact us using the contact information provided below, and we will consider Your request in accordance with applicable law.
Right to not be subject to automated decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning You.
We collect and process Personal Information about You only where we have a legal rationale to do so. Specific legal rationale applied for the same will depend on the type of Personal Information collected and the context in which the same is being processed, including the Services involved.
11. DURATION FOR WHICH YOUR PERSONAL INFORMATION IS RETAINED
We will retain Your information for as long as it is required for us to retain for the purposes stated hereinabove, including for the purpose of complying with legal obligation or business compliances.
Further, please note that we may not be able to delete all communications or photos, files, or other documents publicly made available by You on the site (for example: comments, feedback, etc.), however, we shall anonymize Your Personal Information in such a way that You can no longer be identified as an individual in association with such information made available by You on the site. We will never disclose aggregated or de-identified information in a manner that could identify You as an individual.
Note: If You wish to exercise any of Your rights (as specified in ‘Individual Rights’ section) to access, modify and delete any or all information stored about You, then You may do so by using the options provided within the site. You can always write to us at the email address specified in the ‘Grievances’ section below.
12. GRIEVANCES
If You have any questions about this Policy, wish to exercise Your rights, concerns about privacy or grievances, please reach out to us on WhatsApp Support.
Remember, You are entitled to exercise Your rights hereunder only with respect to your Personal Information and not that of other users. Further, when we receive any requests or queries over email to the address specified in this section, then, as per the applicable Data Protection Laws, we may need to ask You a few additional information to verify Your identity in association with the site or Services, and the request received.
13. OTHER INFORMATION ABOUT OUR PRIVACY PRACTICES
Third Party Websites: You may find links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. The content or links that appear on these sites are not controlled by us in any manner and we are not responsible for the practices employed by such websites. Further, these websites/links thereto, including their content, may be constantly changing and they may have their own terms of use and privacy policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to the terms and policies published on such websites.
The site offers publicly-accessible blogs or community forums. You should be aware that any information provided in these areas may be read, collected, and used by others who access them. If you elect to post something in a public area of our site, any Personal Information or content that you voluntarily disclose for posting to the site, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the site, copies may remain viewable in cached and archived pages of the site, or if other ssers have copied or saved that information. To request removal of your Personal Information from our blog or community forum, contact us at support@webveda.com. In some cases, we may not be able to remove your Personal Information.
WebVeda does not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through our site. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our site without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our site, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
14. MODIFICATION TO PRIVACY POLICY
We may modify, revise or change our Policy from time to time; when we do, we will revise the ‘last updated’ date at the beginning of this page. We encourage You to check our site frequently to see the recent changes. Unless stated otherwise, our current Policy applies to all information that we have about You.
15. BUSINESS TRANSACTIONS
WebVeda may assign or transfer this Policy, and Your Personal Information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with WebVeda. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions or similar transactions or proceedings, provided that the recipient of such information will continue to be bound by the terms of this Policy.
Last updated in March 2026
